What are Unified Communication Services and Why is it Important?
In this era of the fast-paced work environment, nobody likes to be refined to a specific desk restricted by tethered wires and physical locations. Nowadays, half of the world’s population works remotely and for this purpose, they need right tools and devices that can enable them to share their skills and pursue new opportunities across the globe.
A revolutionary technology, called unified communications solutions or UC solutions, is the perfect solution that is designed to serve such requirements of the remote workers.
The term Unified Communications refers to a service led solution that caters to the modern ways of working by combining all types of communication tools and services under one simple manageable platform so that the business is able to develop faster and smarter operations. Unified communication services work by eliminating complexities, such as remote-working personnel, international value chains, social networking, international video and information overload, which have become the new standard in the workplace.
Importance of Unified Communication Solutions
Unified communication services are increasingly becoming important for businesses and marketing. This is because it delivers better, modern, alternative to traditional phone systems and provides businesses with more holistic solutions to telecoms pitfalls and encouraging development of employee collaboration.
UC solutions also offers several useful benefits to businesses. These benefits include:
- Mobility: UC services provides the employees of the organisation with the ability to share information, track it, and contact individuals more effectively and easier.
- Flexibility: With unified communication services, the need for buying and maintaining separate systems and multiple business locations can be completely reduced. This is because it comes with the capability to easily manage different communication types on different devices in a single platform.
- Cost effectiveness: The UC services prove to be affordable in the long run. The business is no longer required to pay to multiple providers, as they have to pay one monthly bill to one provider. This provides it with the chance to be cost effective, especially when compared to traditional phone systems requiring upkeep.
Unified Communication Services by Business ICT
Business ICT is Australia's leading and most trusted Managed ICT services provider that offers a comprehensive range of telecommunication and ICT services including – Mobility, Cloud, IT services and Network services. We deliver a wide range of Unified Communication services that help businesses improve their communication effectiveness and efficiency.
Our UC solutions have helped clients in a competitive advantage by reducing the number of platforms, tools, and solutions used for communication. Being a leading Telstra partner, we offer our customers comprehensive unified communications and collaboration solution that brings together voice, video, and data in a single package.
For more information, contact us at 1300 780 724.